Privacy Policy

We respect your privacy. Any information you provide on this website is confidential. This website www.nikkihomes.co.uk complies with the General Data Protection Regulation (GDPR) (EU) 2016/679) when dealing with all data received from visitors to the site.

For the purpose of the General Data Protection Regulation (GDPR) (EU) 2016/679 the Data Controller is: Warwickshire Home Finders, Reids estate, Welford Road, Long Marston, Stratford-Upon-Avon, CV37 8RA

Applicability

This Policy applies only to your use of this website, which may contain links to other websites. We have no control over how your data is collected, stored, or used by other websites and we advise you to check the policies of any such websites before providing any data to them.

HOW WE HANDLE & USE YOUR INFORMATION

We may collect, hold and use some of your personal data and so here will provide more information about how this works. Please read it carefully and ensure that you understand it.  If you do not accept and agree with any part of it please stop using the website immediately, because your continuing use of our website will be seen as your acceptance of it.

Definitions and Interpretation 

Meanings of phrases within this document:

Data:
Any information that a user of the website provides to us, through our “Contact” page, or through emailing us relating to any person who can be directly or indirectly identified from that information.

We/Us/Our:

Nikki Homes, Reids estate, Welford Road, Long Marston, Stratford-Upon-Avon, CV37 8RA

You/Your:

A user of the website

The Website:

www.nikkihomes.co.uk

Company Information

Warwickshire Home Finders Ltd, provides an estate agency service to landlords, tenants, homeowners and buyers. The purpose of this website is to display these services and promote the properties.
We are a member of The Property Ombudsman scheme and NLA

If you have any questions about the website or the use of your data, please contact us at 01789 532211

Users Rights

As a user you have the following rights

  • A right to be informed about our collection and use of personal information;
  • A right of access to the personal information we hold about you;
  • A right to rectification if any personal information we hold about you is inaccurate or incomplete;
  • A right to ask us to delete any personal information held about you unless we are obliged to retain the information for other legal reasons;
  • A right to restrict or prevent the processing of your personal information;
  • A right to data portability (obtaining a copy of your data to re-use with another service or organisation);
  • A right to object to the use of your data for particular purposes.

Data Collection

Except where you contact us directly through any of our contact options available on the Website you we do not collect any personal data from you.

If you contact us or send us an email, we will retain the details you provide to us including your name, your email address, and any other information which you choose to give us. However, we do place cookies on your computer or device

Using Your Information

We will use the data you have provided to offer you properties and services. We do not share the information you’ve given us with unaffiliated groups without your explicit permission.  We may share some of your personal information with certain groups, e.g. affiliated third parties and contractors such as our recognised tradesmen, for the sole purpose of helping us provide property repairs to you. These groups do not share your personal information or use it for any purpose other than as instructed by us. Where we hold any personal information, it will be processed and stored securely, for no longer than is necessary, considering the reason it was provided to us.

We will potentially

  • Reply to your email;
  • Provide details on the properties requested, plus any others we think may interest you;
  • Offer or provide you with the services requested, plus any others we think may interest you;

Why we collect your personal data

  • We need to collect some personal data from you so that we can provide you with the services you have requested by registering on this website. We will not collect any personal data that we do not need to provide these services to you.

We will delete your personal information once your request has been met or the service has been provided, except where

If you were interested in details of properties we are offering when we will continue to hold your information in order to send you information on other properties that may interest you

  • You become a client or a buyer of a property;
  • You require us to retain it for longer;
  • We are required to retain it for longer for other legal reasons.
  • You have the right to withdraw your consent to us using your data and to request that we delete it.

We will not share any of your data with any third parties for any purposes.

Storage of your Data

The data that we collect from you via this website is stored on servers which are hosted in a secure location in England UK. We do not store or process individuals’ data outside of the European Economic Area (“EEA”).

Accessing Your Data

You have a right to ask for a copy of any personal information we hold on you free of charge. Please contact us to make a request at telephone number 01789 532211

Changes to our Policies

We recommend that you check this page regularly to keep up-to-date, as we reserve the right to change this Policy from time to time if our policies change or the law changes. Any changes will be posted on this page of the website and you will be deemed to have accepted changes to the Policy on your first use of the website following the changes. 

Complaints

If you have any cause for complaint about our use of your personal data, please contact us at telephone no. 01789 532211 or email hello@warwickshirrehomefinders.co.uk

We will address your concerns and attempt to solve the problem to your satisfaction.

You also have the right to lodge a complaint with the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office, or your local Citizens Advice Bureau.

Removal from list

You may remove your information from the registration list and opt out of future marketing communications from Warwickshire Home Finders by sending an email to hello@warwickshirehomefinders.co.uk. The subject line should contain only one word: REMOVE


Cookie Policy

A cookie is a small string of text that a website can send to your browser to store user information for the purposes of distinguishing your browser from a previous visitor by saving and remembering any preferences or passwords that may have been set while browsing that site. Currently this site uses (Google Analytics and wordpress session) cookies. You are free to refuse cookies from this website but this may prevent you accessing some parts of this site. Cookies do not store or pass any personal data from this website.

We analyse our website logs to constantly improve the value of the materials available on website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals who browse the site. We use your IP address to help diagnose problems with our server, and to administer our website. An IP address only provides information about who your Internet service provider is. It cannot be used to personally identify you.